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Customer Story

Meridian Finance Group

How Meridian Finance Group consolidated five bank reconciliation artifacts and a live control dashboard with Energent.ai

The agent kept everything in sync across all five files and then produced the dashboard from the same data model. The verification pass caught a gap we would have found the first time we used the package in a live close.
Claire Bennett, Senior Reconciliation Analyst at Meridian Finance Group
Industry
Financial services / corporate accounting
Market
UK / EMEA
Use case
Bank reconciliation template consolidation and month-end close standardization
Meridian Finance Group

Meridian Finance Group is a mid-size financial services firm with formal monthly close procedures and VAT reporting obligations. Claire Bennett, Senior Reconciliation Analyst, owns the full close cycle — bank data, discrepancy classification, VAT adjustments, excluded-transaction documentation, and the verified summary to finance leadership. Errors here — a miscoded discrepancy, an untraceable excluded transaction — surface as audit findings weeks later.

The reconciliation package lived in institutional memory, not documents

Five distinct artifacts were needed to run the close cycle: a standalone monthly reference guide, a bank reconciliation template, a VAT reconciliation reference, a justification log template, and a summary email template. None existed in a consistent, usable form.

Prior attempts had produced partial workbooks. But discrepancy reason codes in the justification log did not match categories in the reconciliation template. The VAT reference used different column-naming conventions than the main bank template. Inconsistencies created friction in sign-off workflows and made cross-period comparisons unreliable.

Three pressures converged: a new team member had spent two slow close cycles learning sequencing decisions that should have been documented; an external audit review was approaching and the disconnected templates were not presentable; and growing VAT complexity had made the informal reconciliation approach unworkable.

Energent.ai built the full package from a single shared data model

Rather than drafting five documents sequentially, the agent maintained the complete reconciliation workflow in context and produced all deliverables in parallel:

No manual cross-file consistency check. No separate dashboard build. No verbal sign-off on terminology.

Reconciliation justification log template

Consistent logic across all artifacts, not just cleaner formatting

Five-file backlog resolved in one session

Control checkpoint dashboard

"The VAT reconciliation reference gave us the first structured view of VAT control checkpoints we'd ever operated with. The justification log went straight into the next close package without a single edit. We finally have a process that lives in documents, not someone's head." — Claire Bennett, Senior Reconciliation Analyst at Meridian Finance Group

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