Energent.ai levert AI-aangedreven virtuele desktopagenten die complexe multi-applicatie workflows automatiseren voor zakelijke gebruikers. Deze handleiding biedt uitgebreide specificaties voor implementatie op Google Cloud Platform met behulp van moderne cloud-native architectuur met GKE, multi-tenant ontwerp en beveiligingscontroles van ondernemingsniveau.
- Documentclassificatie: Openbaar
- Versie: 3.0
- Laatst bijgewerkt: 2025-05-28
- Architectuur: GCP GKE + Serverless Hybride
- Compliance: SOC 2, Google Cloud Security Best Practices
Inhoudsopgave
- Architectuuroverzicht
- GCP Infrastructuurvereisten
- GKE Cluster Specificaties
- Data Laag Architectuur
- Serverless Componenten
- Beveiliging & Compliance
- Netwerkarchitectuur
- CI/CD Pijplijn
- Monitoring & Observatie
- Implementatieproces
- Operaties & Onderhoud
- Ondersteuning & Escalatie
1. Architectuuroverzicht
1.1 Cloud-Native Multi-Tenant Architectuur
Energent.ai wordt ingezet op Google Cloud Platform met een moderne, schaalbare architectuur die Kubernetes orkestratie combineert met serverless componenten voor optimale prestaties en kostenefficiëntie.
┌──────────────────────────────────────────────────────────────────┐
│ GCP CLOUD OMGEVING │
│ ┌─────────────────┐ ┌─────────────────┐ ┌─────────────────┐ │
│ │ GKE CLUSTER │ │ SERVERLESS │ │ DATA LAAG │ │
│ │ │ │ │ │ │ │
│ │ • Multi-tenant │ │ • Functies Auth │ │ • Firestore │ │
│ │ • n2-standard-4 │ │ • Functies Fact │ │ • Cloud Storage │ │
│ │ • Auto-scaling │ │ • API Gateway │ │ • Filestore │ │
│ │ • Flux GitOps │ │ • Pub/Sub │ │ • Geheimenbeheer│ │
│ └─────────────────┘ └─────────────────┘ └─────────────────┘ │
│ │ │ │ │
│ └─────────────────────┼────────────────────┘ │
│ │ │
│ ┌─────────────────────────────────────────────────────────────┐ │
│ │ VPC BEVEILIGINGSGRENS │ │
│ │ • Privé Subnets • Cloud NAT • Firewallregels │ │
│ │ • IAP Tunnels • VPC Eindpunten • Load Balancer │ │
│ └─────────────────────────────────────────────────────────────┘ │
└──────────────────────────────────────────────────────────────────┘
1.2 Implementatiemodellen
| Model | Beschrijving | Gebruiksscenario | SLA |
|---|
| Multi-Tenant GKE | Gedeeld cluster met namespace isolatie | Standaard zakelijke implementatie | 99.9% |
| Dedicated GKE | Single-tenant cluster | Hoge beveiliging, regelgeving | 99.95% |
| Hybride Implementatie | GKE + integratie op locatie klant | Legacy systeemintegratie | 99.9% |
2. GCP Infrastructuurvereisten
2.1 Minimale Infrastructuurspecificaties
| Component | Specificatie | Doel |
|---|
| GKE Cluster Versie | 1.30+ | Kubernetes orkestratie |
| Node Pool Instance Type | n2-standard-4 (4 vCPU, 16 GB RAM) | Compute-geoptimaliseerde workloads |
| Minimale Node Configuratie | 1 vCPU, 2 GB RAM per tenant | Resource allocatie |
| Persistent Disks | 100 GB SSD, versleuteld | Pod persistente opslag |
| Filestore | Basis, versleuteld | Gedeeld bestandssysteem |
| Cloud Storage | Standaard, versiebeheer ingeschakeld | Objectopslag |
| Firestore | Native modus, versleuteling in rust | Metadata en configuratie |
2.2 GCP Serviceafhankelijkheden
| Service | Doel | Configuratie |
|---|
| Google GKE | Kubernetes orkestratie | Privé cluster, logging ingeschakeld |
| Compute Engine | Dynamische node scaling | Auto-scaling, preemptible instances |
| Cloud Load Balancing | Verkeersverdeling | SSL terminatie, Cloud Armor |
| Cloud Functions | Serverless functies | Runtime: Python 3.11, VPC connector |
| API Gateway | API beheer | Rate limiting, authenticatie |
| Cloud Monitoring | Monitoring en logging | GKE monitoring, aangepaste metrics |
| Geheimenbeheer | Geheimenbeheer | Automatische rotatie, versleuteling |
| Cloud KMS | Sleutelbeheer | Klantbeheer sleutels, auto-rotatie |
3. GKE Cluster Specificaties
3.1 Cluster Configuratie
# GKE Cluster Terraform Configuratie
resource "google_container_cluster" "energent_cluster" {
name = "energent-production"
location = var.gcp_region
remove_default_node_pool = true
initial_node_count = 1
network = google_compute_network.vpc.name
subnetwork = google_compute_subnetwork.subnet.name
networking_mode = "VPC_NATIVE"
ip_allocation_policy {
cluster_secondary_range_name = "k8s-pod-range"
services_secondary_range_name = "k8s-service-range"
}
private_cluster_config {
enable_private_nodes = true
enable_private_endpoint = false
master_ipv4_cidr_block = "172.16.0.0/28"
}
master_auth {
client_certificate_config {
issue_client_certificate = false
}
}
workload_identity_config {
workload_pool = "${var.project_id}.svc.id.goog"
}
addons_config {
gcp_filestore_csi_driver_config {
enabled = true
}
network_policy_config {
disabled = false
}
}
cluster_telemetry {
type = "ENABLED"
}
logging_config {
enable_components = [
"SYSTEM_COMPONENTS",
"WORKLOADS",
"API_SERVER"
]
}
monitoring_config {
enable_components = [
"SYSTEM_COMPONENTS",
"WORKLOADS"
]
}
}
3.2 Node Pool Configuratie
# Primaire Node Pool
resource "google_container_node_pool" "energent_nodes" {
name = "energent-node-pool"
location = var.gcp_region
cluster = google_container_cluster.energent_cluster.name
node_count = 3
autoscaling {
min_node_count = 2
max_node_count = 20
}
node_config {
preemptible = false
machine_type = "n2-standard-4"
disk_size_gb = 100
disk_type = "pd-ssd"
service_account = google_service_account.gke_service_account.email
oauth_scopes = [
"https://www.googleapis.com/auth/logging.write",
"https://www.googleapis.com/auth/monitoring",
"https://www.googleapis.com/auth/cloud-platform"
]
workload_metadata_config {
mode = "GKE_METADATA"
}
labels = {
env = "production"
app = "energent-ai"
}
taint {
key = "workload"
value = "energent-ai"
effect = "NO_SCHEDULE"
}
}
management {
auto_repair = true
auto_upgrade = true
}
}
3.3 Multi-Tenant Resource Allocatie
| Tenant Niveau | CPU Limiet | Geheugenlimiet | Opslag | Gelijktijdige Workflows |
|---|
| Basis | 1 vCPU | 2 GB | 10 GB | 1 |
| Standaard | 2 vCPU | 4 GB | 25 GB | 2 |
| Premium | 4 vCPU | 8 GB | 50 GB | 4 |
| Enterprise | 8 vCPU | 16 GB | 100 GB | 8 |
4. Data Laag Architectuur
4.1 Opslagarchitectuur
4.1.1 Cloud Storage Configuratie
# Cloud Storage Bucket voor Objectopslag
resource "google_storage_bucket" "energent_storage" {
name = "energent-${var.environment}-storage-${random_id.bucket_suffix.hex}"
location = var.gcp_region
uniform_bucket_level_access = true
versioning {
enabled = true
}
encryption {
default_kms_key_name = google_kms_crypto_key.storage_key.id
}
lifecycle_rule {
condition {
age = 90
}
action {
type = "SetStorageClass"
storage_class = "NEARLINE"
}
}
retention_policy {
retention_period = 2592000 # 30 dagen
}
labels = {
environment = var.environment
purpose = "energent-object-storage"
}
}
resource "google_storage_bucket_iam_member" "storage_admin" {
bucket = google_storage_bucket.energent_storage.name
role = "roles/storage.admin"
member = "serviceAccount:${google_service_account.gke_service_account.email}"
}
4.1.2 Firestore Configuratie
# Firestore Database voor Metadata en Configuratie
resource "google_firestore_database" "energent_metadata" {
project = var.project_id
name = "energent-metadata-${var.environment}"
location_id = var.gcp_region
type = "FIRESTORE_NATIVE"
concurrency_mode = "OPTIMISTIC"
app_engine_integration_mode = "DISABLED"
point_in_time_recovery_enablement = "POINT_IN_TIME_RECOVERY_ENABLED"
delete_protection_state = "DELETE_PROTECTION_ENABLED"
}
# Firestore Beveiligingsregels
resource "google_firestore_database" "security_rules" {
depends_on = [google_firestore_database.energent_metadata]
# Beveiligingsregels inhoud zou hier worden gedefinieerd
# Implementeren van tenantisolatie en toegangscontroles
}
4.1.3 Filestore Gedeelde Opslag
# Filestore voor Gedeeld Bestandssysteem
resource "google_filestore_instance" "energent_shared" {
name = "energent-shared-${var.environment}"
location = var.gcp_zone
tier = "BASIC_HDD"
file_shares {
capacity_gb = 1024
name = "energent-share"
}
networks {
network = google_compute_network.vpc.name
modes = ["MODE_IPV4"]
}
labels = {
environment = var.environment
purpose = "shared-storage"
}
}
5. Serverloze Componenten
5.1 Cloud Functies
5.1.1 Authenticatiedienst
# Cloud Functie voor Authenticatie
resource "google_cloudfunctions2_function" "auth_service" {
name = "energent-auth-${var.environment}"
location = var.gcp_region
build_config {
runtime = "python311"
entry_point = "auth_handler"
source {
storage_source {
bucket = google_storage_bucket.functions_source.name
object = google_storage_bucket_object.auth_source.name
}
}
}
service_config {
max_instance_count = 100
min_instance_count = 1
available_memory = "512Mi"
timeout_seconds = 60
environment_variables = {
FIRESTORE_PROJECT = var.project_id
SECRET_MANAGER_PROJECT = var.project_id
ENVIRONMENT = var.environment
}
vpc_connector = google_vpc_access_connector.connector.id
vpc_connector_egress_settings = "ALL_TRAFFIC"
service_account_email = google_service_account.functions_service_account.email
}
event_trigger {
trigger_region = var.gcp_region
event_type = "google.cloud.pubsub.topic.v1.messagePublished"
pubsub_topic = google_pubsub_topic.auth_events.id
}
labels = {
environment = var.environment
service = "authentication"
}
}
5.1.2 Facturatiedienst
# Cloud Functie voor Facturatie
resource "google_cloudfunctions2_function" "billing_service" {
name = "energent-billing-${var.environment}"
location = var.gcp_region
build_config {
runtime = "python311"
entry_point = "billing_handler"
source {
storage_source {
bucket = google_storage_bucket.functions_source.name
object = google_storage_bucket_object.billing_source.name
}
}
}
service_config {
max_instance_count = 50
min_instance_count = 0
available_memory = "1Gi"
timeout_seconds = 300
environment_variables = {
FIRESTORE_PROJECT = var.project_id
STORAGE_BUCKET = google_storage_bucket.energent_storage.name
}
service_account_email = google_service_account.functions_service_account.email
}
}
5.2 API Gateway Configuratie
# API Gateway voor Serverloze Functies
resource "google_api_gateway_api" "energent_api" {
provider = google-beta
api_id = "energent-api-${var.environment}"
project = var.project_id
labels = {
environment = var.environment
service = "api-gateway"
}
}
resource "google_api_gateway_api_config" "energent_api_config" {
provider = google-beta
api = google_api_gateway_api.energent_api.api_id
api_config_id = "energent-config-${var.environment}"
project = var.project_id
openapi_documents {
document {
path = "spec.yaml"
contents = base64encode(templatefile("${path.module}/api-spec.yaml", {
project_id = var.project_id
region = var.gcp_region
}))
}
}
lifecycle {
create_before_destroy = true
}
}
resource "google_api_gateway_gateway" "energent_gateway" {
provider = google-beta
gateway_id = "energent-gateway-${var.environment}"
api_config = google_api_gateway_api_config.energent_api_config.id
location = var.gcp_region
project = var.project_id
labels = {
environment = var.environment
service = "api-gateway"
}
}
6. Beveiliging & Naleving
6.1 Netwerkbeveiliging
6.1.1 VPC Configuratie
# VPC Netwerk en Firewallregels
resource "google_compute_network" "vpc" {
name = "energent-vpc-${var.environment}"
auto_create_subnetworks = false
mtu = 1460
}
resource "google_compute_subnetwork" "subnet" {
name = "energent-subnet-${var.environment}"
ip_cidr_range = "10.0.0.0/16"
region = var.gcp_region
network = google_compute_network.vpc.id
secondary_ip_range {
range_name = "k8s-pod-range"
ip_cidr_range = "10.1.0.0/16"
}
secondary_ip_range {
range_name = "k8s-service-range"
ip_cidr_range = "10.2.0.0/16"
}
private_ip_google_access = true
}
resource "google_compute_firewall" "allow_internal" {
name = "energent-allow-internal"
network = google_compute_network.vpc.name
allow {
protocol = "tcp"
ports = ["0-65535"]
}
allow {
protocol = "udp"
ports = ["0-65535"]
}
allow {
protocol = "icmp"
}
source_ranges = ["10.0.0.0/8"]
}
resource "google_compute_firewall" "allow_https" {
name = "energent-allow-https"
network = google_compute_network.vpc.name
allow {
protocol = "tcp"
ports = ["443"]
}
source_ranges = ["0.0.0.0/0"]
target_tags = ["https-server"]
}
6.1.2 Firewallregels
| Richting | Protocol | Poortbereik | Bron/Bestemming | Doel |
|---|
| Inkomend | HTTPS | 443 | 0.0.0.0/0 | API toegang |
| Inkomend | TCP | 1024-65535 | 10.0.0.0/8 | Intern verkeer |
| Uitgaand | HTTPS | 443 | 0.0.0.0/0 | Externe API-oproepen |
| Uitgaand | TCP | 53 | 0.0.0.0/0 | DNS-resolutie |
6.2 Encryptiestandaarden
| Gegevensstatus | Encryptiemethode | Sleutelbeheer | Naleving |
|---|
| In Rust | AES-256-GCM | Cloud KMS met automatische rotatie | SOC 2, FIPS 140-2 Niveau 3 |
| In Transit | TLS 1.3 | Google-beheerde certificaten | SOC 2, PCI DSS |
| In Geheugen | Applicatieniveau | Hardware Security Module | SOC 2 |
| Backup | AES-256 | Cross-region Cloud KMS | SOC 2, GDPR |
6.3 IAM en Serviceaccounts
6.3.1 GKE Serviceaccounts
# GKE Serviceaccount
resource "google_service_account" "gke_service_account" {
account_id = "energent-gke-${var.environment}"
display_name = "Energent GKE Serviceaccount"
project = var.project_id
}
resource "google_project_iam_member" "gke_permissions" {
for_each = toset([
"roles/logging.logWriter",
"roles/monitoring.metricWriter",
"roles/monitoring.viewer",
"roles/storage.objectViewer"
])
project = var.project_id
role = each.value
member = "serviceAccount:${google_service_account.gke_service_account.email}"
}
# Workload Identity binding
resource "google_service_account_iam_member" "workload_identity" {
service_account_id = google_service_account.gke_service_account.name
role = "roles/iam.workloadIdentityUser"
member = "serviceAccount:${var.project_id}.svc.id.goog[energent-ai/energent-platform]"
}
7. Netwerkarchitectuur
7.1 VPC Ontwerp
┌─────────────────────────────────────────────────────────────────┐
│ VPC (10.0.0.0/16) │
│ │
│ ┌─────────────────┐ ┌─────────────────┐ ┌─────────────┐ │
│ │ Publieke Subnet│ │ Publieke Subnet│ │ Publieke Sub│ │
│ │ (10.0.1.0/24) │ │ (10.0.2.0/24) │ │(10.0.3.0/24)│ │
│ │ │ │ │ │ │ │
│ │ Cloud NAT │ │ Cloud NAT │ │ Cloud NAT │ │
│ │ Load Balancer │ │ Load Balancer │ │Load Balancer│ │
│ └─────────────────┘ └─────────────────┘ └─────────────┘ │
│ │ │ │ │
│ ┌─────────────────┐ ┌─────────────────┐ ┌─────────────┐ │
│ │ Privé Subnet │ │ Privé Subnet │ │Privé Sub │ │
│ │ (10.1.0.0/16) │ │ (10.1.0.0/16) │ │(10.1.0.0/16)│ │
│ │ │ │ │ │ │ │
│ │ GKE Nodes │ │ GKE Nodes │ │ GKE Nodes │ │
│ │ Functies VPC │ │ Functies VPC │ │ Functies │ │
│ └─────────────────┘ └─────────────────┘ └─────────────┘ │
│ │ │ │ │
│ ┌─────────────────┐ ┌─────────────────┐ ┌─────────────┐ │
│ │ Services Subnet │ │ Services Subnet │ │Services Sub │ │
│ │ (10.2.0.0/16) │ │ (10.2.0.0/16) │ │(10.2.0.0/16)│ │
│ │ │ │ │ │ │ │
│ │ Firestore │ │ Firestore │ │ Firestore │ │
│ │ Cloud Storage │ │ Cloud Storage │ │Cloud Storage│ │
│ └─────────────────┘ └─────────────────┘ └─────────────┘ │
└─────────────────────────────────────────────────────────────────┘
7.2 Privé Serviceverbindingen
| Service | Type | Doel |
|---|
| Cloud Storage | Privé eindpunt | Toegang tot objectopslag |
| Firestore | Privé eindpunt | Metadata toegang |
| GKE | Privé cluster | Cluster API toegang |
| Container Registry | Privé eindpunt | Container registry |
| Cloud Monitoring | Privé eindpunt | Monitoring en logging |
| Secret Manager | Privé eindpunt | Toegang tot geheimen |
8. CI/CD Pipeline
8.1 Infrastructure as Code (Terraform)
8.1.1 Terraform Structuur
terraform/
├── environments/
│ ├── dev/
│ ├── staging/
│ └── production/
├── modules/
│ ├── gke/
│ ├── networking/
│ ├── security/
│ └── storage/
├── shared/
│ └── backend.tf
└── global/
└── iam.tf
8.1.2 Terraform Pipeline (Cloud Build)
# cloudbuild.yaml
steps:
# Terraform Init
- name: 'hashicorp/terraform:1.6.0'
entrypoint: 'sh'
args:
- '-c'
- |
cd terraform/environments/${_ENVIRONMENT}
terraform init -backend-config="bucket=${_TF_STATE_BUCKET}"
# Terraform Plan
- name: 'hashicorp/terraform:1.6.0'
entrypoint: 'sh'
args:
- '-c'
- |
cd terraform/environments/${_ENVIRONMENT}
terraform plan -var-file="${_ENVIRONMENT}.tfvars" -out=tfplan
# Terraform Apply (alleen op main branch)
- name: 'hashicorp/terraform:1.6.0'
entrypoint: 'sh'
args:
- '-c'
- |
if [ "${BRANCH_NAME}" = "main" ]; then
cd terraform/environments/${_ENVIRONMENT}
terraform apply -auto-approve tfplan
else
echo "Skipping apply for non-main branch"
fi
substitutions:
_ENVIRONMENT: 'production'
_TF_STATE_BUCKET: 'energent-terraform-state'
options:
logging: CLOUD_LOGGING_ONLY
machineType: 'E2_HIGHCPU_8'
timeout: 1200s
8.2 Kubernetes GitOps (Flux)
8.2.1 Flux Configuratie
# flux-system/gotk-sync.yaml
apiVersion: source.toolkit.fluxcd.io/v1beta2
kind: GitRepository
metadata:
name: energent-k8s
namespace: flux-system
spec:
interval: 1m
ref:
branch: main
url: https://github.com/energent-ai/k8s-manifests
---
apiVersion: kustomize.toolkit.fluxcd.io/v1beta2
kind: Kustomization
metadata:
name: energent-apps
namespace: flux-system
spec:
interval: 10m
path: './apps'
prune: true
sourceRef:
kind: GitRepository
name: energent-k8s
validation: client
8.3 Serverless Deployment (Cloud Build)
8.3.1 Functie Deployment Configuratie
# cloudbuild-functions.yaml
steps:
# Auth Functie implementeren
- name: 'gcr.io/google.com/cloudsdktool/cloud-sdk:latest'
entrypoint: 'bash'
args:
- '-c'
- |
cd functions/auth
gcloud functions deploy energent-auth-${_ENVIRONMENT} \
--runtime python311 \
--trigger-http \
--entry-point auth_handler \
--memory 512MB \
--timeout 60s \
--region ${_REGION} \
--vpc-connector ${_VPC_CONNECTOR} \
--set-env-vars ENVIRONMENT=${_ENVIRONMENT}
# Billing Functie implementeren
- name: 'gcr.io/google.com/cloudsdktool/cloud-sdk:latest'
entrypoint: 'bash'
args:
- '-c'
- |
cd functions/billing
gcloud functions deploy energent-billing-${_ENVIRONMENT} \
--runtime python311 \
--trigger-topic billing-events \
--entry-point billing_handler \
--memory 1024MB \
--timeout 300s \
--region ${_REGION}
substitutions:
_ENVIRONMENT: 'production'
_REGION: 'us-central1'
_VPC_CONNECTOR: 'energent-vpc-connector'
options:
logging: CLOUD_LOGGING_ONLY
9. Monitoring & Observability
9.1 Cloud Monitoring Configuratie
9.1.1 GKE Monitoring
# Cloud Monitoring voor GKE
resource "google_monitoring_dashboard" "gke_dashboard" {
dashboard_json = jsonencode({
displayName = "Energent GKE Dashboard"
mosaicLayout = {
tiles = [
{
width = 6
height = 4
widget = {
title = "GKE Cluster CPU Utilization"
xyChart = {
dataSets = [{
timeSeriesQuery = {
timeSeriesFilter = {
filter = "resource.type=\"k8s_cluster\" AND metric.type=\"kubernetes.io/container/cpu/core_usage_time\""
}
}
}]
}
}
}
]
}
})
}
# Log-gebaseerde Metrics
resource "google_logging_metric" "error_rate" {
name = "energent_error_rate"
filter = "resource.type=\"k8s_container\" AND resource.labels.namespace_name=\"energent-ai\" AND severity=\"ERROR\""
metric_descriptor {
metric_kind = "GAUGE"
value_type = "INT64"
display_name = "Energent Error Rate"
}
}
9.2 Applicatie Metrics
| Metric Categorie | Metrics | Doel | Alarmdrempel |
|---|
| Beschikbaarheid | Uptime, Health Checks | 99.9% | < 99.5% |
| Prestaties | Responstijd, Doorvoer | < 2s, > 1000 RPS | > 5s, < 500 RPS |
| Resourcegebruik | CPU, Geheugen, Opslag | < 80% | > 90% |
| Foutpercentages | 4xx, 5xx fouten | < 1% | > 5% |
9.3 Audit Logging
# Cloud Audit Logs Configuratie
resource "google_project_iam_audit_config" "project_audit" {
project = var.project_id
service = "allServices"
audit_log_config {
log_type = "ADMIN_READ"
}
audit_log_config {
log_type = "DATA_READ"
}
audit_log_config {
log_type = "DATA_WRITE"
}
}
# Log Sink voor Beveiligingsgebeurtenissen
resource "google_logging_project_sink" "security_sink" {
name = "energent-security-sink"
destination = "storage.googleapis.com/${google_storage_bucket.audit_logs.name}"
filter = "protoPayload.serviceName=\"container.googleapis.com\" OR protoPayload.serviceName=\"iam.googleapis.com\""
unique_writer_identity = true
}
10. Implementatieproces
10.1 Implementatietijdlijn
| Fase | Duur | Activiteiten | Belanghebbenden |
|---|
| Pre-Implementatie | 2-3 dagen | Infrastructuurplanning, beveiligingscontrole | Klant IT, Beveiliging, Energent Solutions |
| Infrastructuur | 1-2 dagen | Terraform implementatie, VPC setup | Klant DevOps, Energent Platform |
| GKE Cluster | 0.5 dag | Cluster provisioning, node pools | Klant DevOps, Energent Platform |
| Applicatie | 0.5 dag | Flux implementatie, applicatie uitrol | Energent Platform Team |
| Integratie | 1-2 dagen | IAM, monitoring, testen | Klant IT, Energent Support |
| Go-Live | 0.5 dag | Productie overschakeling, validatie | Alle belanghebbenden |
10.2 Implementatiecommando's
10.2.1 Infrastructuur Implementatie
# Infrastructuur implementatie met Terraform
cd terraform/environments/production
terraform init -backend-config="bucket=energent-terraform-state"
terraform plan -var-file="production.tfvars"
terraform apply -auto-approve
# Verifieer GKE cluster
gcloud container clusters get-credentials energent-production --region us-central1
kubectl get nodes
10.2.2 Applicatie Implementatie
# Installeer Flux GitOps
flux bootstrap github \
--owner=energent-ai \
--repository=k8s-manifests \
--branch=main \
--path=./clusters/production
# Implementeer serverloze componenten
gcloud builds submit --config cloudbuild-functions.yaml \
--substitutions _ENVIRONMENT=production,_REGION=us-central1
# Verifieer implementatie
kubectl get pods -n energent-ai
kubectl get ingress -n energent-ai
10.3 Validatie van implementatie
# Gezondheid controle eindpunten
curl -k https://api.energent.example.com/health
curl -k https://api.energent.example.com/metrics
# Kubernetes validatie
kubectl top nodes
kubectl get hpa -n energent-ai
kubectl logs -n energent-ai -l app=energent-platform
11. Operaties & Onderhoud
11.1 Back-up & Rampenherstel
11.1.1 Back-up strategie
| Component | Frequentie | Bewaring | RTO | RPO |
|---|
| GKE Cluster Status | Dagelijks | 30 dagen | < 4 uur | < 24 uur |
| Applicatiegegevens | Real-time | 90 dagen | < 1 uur | < 15 minuten |
| Configuratie | Bij wijziging | 1 jaar | < 30 minuten | 0 |
| Audit Logs | Real-time | 7 jaar | < 24 uur | 0 |
11.1.2 Rampenherstelprocedures
# GKE cluster back-up met Velero
velero backup create energent-cluster-backup \
--include-namespaces energent-ai \
--storage-location gcp
# Firestore point-in-time herstel
gcloud firestore databases restore \
--source-database=energent-metadata-production \
--destination-database=energent-metadata-restored \
--backup-time=2025-05-28T10:00:00Z
11.2 Schaling & Prestaties
11.2.1 Auto-scaling configuratie
# Horizontale Pod Autoscaler
apiVersion: autoscaling/v2
kind: HorizontalPodAutoscaler
metadata:
name: energent-platform-hpa
namespace: energent-ai
spec:
scaleTargetRef:
apiVersion: apps/v1
kind: Deployment
name: energent-platform
minReplicas: 3
maxReplicas: 50
metrics:
- type: Resource
resource:
name: cpu
target:
type: Utilization
averageUtilization: 70
- type: Resource
resource:
name: memory
target:
type: Utilization
averageUtilization: 80
11.3 Updates & Onderhoud
11.3.1 Rolling updates
# GKE cluster update
gcloud container clusters upgrade energent-production \
--master \
--cluster-version 1.30 \
--region us-central1
# Applicatie rolling update via Flux
git commit -am "Update energent-platform naar v2.1.0"
git push origin main
# Flux detecteert en past wijzigingen automatisch toe
12. Ondersteuning & Escalatie
12.1 Ondersteuningsniveaus
| Niveau | Reactietijd | Kanalen | Bereik |
|---|
| L1 - Basis | < 4 uur | E-mail, Portaal | Algemene vragen, documentatie |
| L2 - Standaard | < 2 uur | Telefoon, E-mail, Meet | Technische problemen, integratieondersteuning |
| L3 - Premium | < 1 uur | Telefoon, Meet, Video | Complexe technische problemen, architectuur |
| L4 - Kritiek | < 30 minuten | Telefoon, SMS, Escalatie | Productiestoringen, beveiligingsincidenten |
12.2 24/7 Ondersteuningsdekking
Enterprise Ondersteuning:
Noodescalatie:
12.3 Service Level Agreements
| Dienst | SLA | Boete |
|---|
| Platform Beschikbaarheid | 99.9% uptime | 10% maandelijkse krediet per 0.1% tekort |
| Reactietijd (P95) | < 2 seconden | 5% maandelijkse krediet indien > 5 seconden |
| Ondersteuningsreactie | Per niveau hierboven | Escalatie naar volgend niveau |
| Gegevensherstel | RTO < 4 uur | 25% maandelijkse krediet indien overschreden |
Appendices
Appendix A: GCP Servicekosten
| Dienst | Geschatte maandelijkse kosten | Schaalfactor |
|---|
| GKE Cluster | $75 | Vast per cluster |
| Compute Engine (3x n2-standard-4) | $850 | Lineair per node |
| Persistent Disks (300GB) | $60 | Lineair per GB |
| Cloud Storage (1TB) | $20 | Lineair per GB |
| Firestore | $120 | Gebruiksgebaseerd |
| Cloud Functions | $35 | Verzoekgebaseerd |
| Totale Basis Kosten | ~$1,160/maand | Voor 100 huurders |
Appendix B: Beveiligingsnalevingscontrolelijst
Appendix C: Probleemoplossingsgids
Veelvoorkomende problemen:
-
GKE Nodes voegen zich niet bij cluster
- Controleer serviceaccount permissies
- Controleer subnet routing en Cloud NAT
-
Applicatie Pods CrashLooping
- Controleer resource limieten en verzoeken
- Verifieer persistent volume claims
-
Netwerkconnectiviteitsproblemen
- Controleer VPC connector configuratie
- Controleer firewallregels
- Documentclassificatie: Openbaar
- Versie: 3.0
- Laatst bijgewerkt: 2025-05-28
- Volgende beoordeling: 2025-08-28
- Contact: support@energent.ai